Support
If you need help with LetsGo VPN, contact us at [email protected]. Please include your device type, app version, and a short description of the issue.
Common Questions
How do I connect?
Open LetsGo VPN, choose an available node or automatic connection mode, then tap the connect button. Your device may ask you to allow VPN configuration the first time.
How do I manage my subscription?
If you subscribed through Apple App Store or Google Play, manage or cancel your subscription from your Apple ID or Google Play account subscriptions page.
Why is a node unavailable?
Node availability can change because of maintenance, network conditions, capacity, or regional restrictions. Try another node or reconnect later.
What information should I send for support?
Send your app version, device model, operating system version, approximate location or region, subscription status, and any error message shown in the app. In-app diagnostics are optional and off by default. Do not send passwords or private payment details.
How do I delete my account?
Open the Account page in LetsGo VPN and choose the permanent account deletion action, or use the verified web deletion form. Cancel any active Apple or Google subscription separately in the store where you purchased it.
Contact
Email: [email protected]
Website: https://letsgovpn.com