Terms of Service
These Terms of Service are an agreement between you and PHERUS .CO -SMC LIMITED, operating the LetsGo VPN product. They govern your use of LetsGo VPN apps, websites, accounts, subscriptions, and related services. By using the service, you agree to these terms and our Privacy Policy.
Eligibility and Accounts
You must be at least 18 years old and legally able to enter into these terms in your location. You are responsible for the accuracy of your account information, the security of your sign-in credentials, and activity performed through your account. Do not share access in a way that exceeds your plan's device limit.
Service Plans
LetsGo VPN may provide a limited free tier and paid Premium or VIP tiers. The free tier may show consent-controlled ads on approved non-critical screens. Every active paid subscription is ad-free. Available nodes, device limits, speeds, features, and service capacity may differ by plan and may change as we maintain and improve the service.
Subscriptions and Billing
Mobile subscriptions are sold and billed by Apple App Store or Google Play. Prices, taxes, trials, renewal periods, cancellation rules, refunds, and billing disputes are governed by the store through which you purchased. Subscriptions normally renew automatically unless canceled through that store before renewal. Deleting the app or your LetsGo account does not cancel an active store subscription.
Acceptable Use
You may not use LetsGo VPN to violate applicable law; infringe intellectual-property or privacy rights; distribute malware; attack, disrupt, probe, or gain unauthorized access to systems; send spam; exploit children; commit fraud; evade lawful service restrictions; resell access without permission; or interfere with the service or other users. You are responsible for how you use the connection.
VPN Service Limitations
Network performance, location availability, access to third-party services, and uninterrupted operation are not guaranteed. Third parties may block VPN traffic, and local rules may restrict VPN use. You are responsible for understanding laws and service rules that apply where you use LetsGo VPN.
Your Content and Support
You retain responsibility for content you submit to support. You grant us permission to process that content and any diagnostics you explicitly choose to attach as needed to investigate and resolve your request.
Software and Open Source
We grant you a limited, revocable, non-exclusive, non-transferable right to use the app for its intended purpose. Components distributed under open-source licenses remain governed by their respective licenses.
Suspension, Termination, and Account Deletion
We may limit or suspend access when reasonably necessary to protect users or systems, investigate abuse or fraud, enforce these terms, comply with law, or address nonpayment. You may delete your account in the app or through the verified web deletion form. Account deletion does not cancel a subscription purchased from Apple or Google; cancel it separately through the applicable store.
Disclaimers and Liability
To the extent permitted by law, the service is provided “as is” and “as available,” without warranties that it will be uninterrupted, error-free, or suitable for every purpose. To the extent permitted by law, LetsGo VPN is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service. Nothing in these terms excludes rights or liability that cannot legally be excluded.
Changes
We may update these terms as the service or legal requirements change. The updated terms will be posted here with a new effective date. Continued use after an update means you accept the revised terms to the extent permitted by law.
Contact
For questions about these terms, contact [email protected].